Privacy Policy

A. Introduction

  1. Definitions: In this Privacy Policy (the “Privacy Policy”), the terms “you”, and “your” refer to our customers, website visitors and mobile application users. The term “we”, “our” and “us” refer to 2452691 Ontario Inc.

  2. Our Responsibility: At Morrison Pharmacy, your wellness is our priority. We take great pride in providing you with the most complete health and wellness services and products. The same applies to making sure that the information you pass on to us remains private. We have always safeguarded your health and personal information with utmost care. This policy outlines our procedures and guidelines that we follow to make sure we do not break this trust.

  3. Your Responsibility: You are responsible for keeping your information safe. Be responsible and cautious whenever you offer your personal information. You should ensure that whenever you disclose personal information, that information is used in an appropriate manner and stored safely.

  4. Your Consent: By submitting your information to us, you evidence your consent to us collecting, storing, using, sharing and disclosing the personal information submitted as indicated in this Privacy Policy.

  5. Modifications to Policy: We regularly review all of our policies and procedures, and we reserve the right to change this Privacy Policy at any time, and from time to time, by posting a modified Privacy Policy. If you disagree with any of the changes to our Privacy Policy, you will have the opportunity to contact us, and control any personal information that you have already provided to us.

  6. Information from Children: Although we do not actively solicit personal or other information from children under the age of 13, it is possible for children to disclose their personal information to us. If you are under 13 years of age and would like to participate in our programs and are eligible to participate, please ask your parent or guardian for assistance. If you are under the age of 18 and want to register for an account in mobile application, you may only do so with the consent of your parent or guardian and that parent or guardian will have access to your information available through your mobile application account.

  7. Personal Information Collected: We may ask for personal information about you including names, telephone numbers, age, age-range, email, postal code, and postal address. From time to time we may ask you for other information such as general demographic, family or personal health information or your interests. We only collect personal information if we ask you, and obtain your consent to its use, or if your consent is implied through your conduct with us since the purpose of the collection, use or disclosure is obvious and you voluntarily provide the information, or if our collection, use and disclosure of the personal information is required or authorized by law to be done without your consent.
    We do not collect any personally identifiable information unless you provide it to us or authorize a third party to provide it to us. If you do not want us to collect your personal information, please do not provide it.

  8. Profile Information: If you register with our website or mobile applications, such as to receive newsletters, health and wellness information, news updates or other information from us, or if you register with our website or mobile application, such as to have access to your medication records, request online prescription refills or view your current and historical prescriptions, you will receive a password and account designation when you have completed the profile information. You agree to provide true, accurate and complete information about yourself. You are responsible for managing your account, including but not limited to maintaining the confidentiality of passwords and/or any of your account information. You are also responsible for maintaining and promptly updating your account information to keep it true, accurate, current and complete. You are responsible for all activities that occur under your password or on your account. Any person who has access to your account credentials may be able to access any of the personal information available in your account, including if you share your account credentials with a health care provider. In the case of your mobile application account, your registration code should also be treated as your account credentials, as it may be possible for someone to use your registration code to access your personal information available in your mobile application account.

B. Scope and Application

  1. This Privacy Policy applies to personal information, including personal health information, about Morrison Pharmacy customers, website and mobile application users that is collected, used or disclosed by us.

  2. This Privacy Policy applies to the management of personal information in any form, whether electronic or written.

C. Use and Sharing of Information

WEBSITES AND MOBILE APPLICATIONS OPERATED BY 2452691 ONTARIO INC.:

  1. In registering for an account on our website or mobile applications, your pharmacist and you will be providing us with personal information about yourself, including your personal health information, such as your prescriptions, medical history. We will collect and use all information provided by you in connection with your registration for and use of the website or mobile applications to provide you with services in accordance with the Terms of Use, and to administer, maintain and improve the functioning of our website or mobile applications, including providing you with personalized health information. When you request a new prescription or refill or to transfer your existing prescription, we will forward this information to Morrison Pharmacy and the request will be processed in the same manner and upon the same timelines as requests presented in store. Filling or transferring your prescription may require disclosure of that information to the prescribing physician, other health service providers or health insurers. In the event that technical support is required, your personal information may be accessed by authorized third parties to provide technical support. By submitting a request for a person other than yourself, you represent that you have all necessary consent and authority to make such request on behalf of the other person.

  2. We may also use your personal information to generate summarized data for internal use and for tailoring the information we provide via our website or mobile applications and updates. “Summarized data” means information which has been aggregated and analyzed to provide us with generalized, anonymous information. Your identity and personal information will be kept anonymous in summarized data.

  3. We cannot guarantee the confidentiality or security of any email communications or information sent by you to us via our website or mobile applications. If you wish to send us confidential information, please notify us first to make arrangements. We suggest you review the security section of the Terms of Use.

  4. Our website and mobile applications may contain links to other sites, which are not governed by this Privacy Policy. You should read the individual privacy policies of such websites and mobile applications, and make an informed decision whether or not to use these sites based upon their privacy practices.

  5. Like most other commercial websites and mobile applications, our website and mobile applications may monitor traffic patterns, downloads, site usage and related site information. We may automatically (i.e., not via registration) collect or compile certain information that is not personally identifiable when you access the website or mobile applications. Examples of this type of information include the aggregate and unique number of visitors to the website, the dates and times of visits to the website, the city, province and country of visitors, the pages of the website visited and the content accessed, the browsers, operating systems, search engines and search terms used to visit the website and HTTP errors generated. We use this information in order to optimize our website and to assess usage of our website or mobile applications. We may provide such information to our website or mobile application contractors for these purposes, but this information does not include any personally identifiable information.

  6. We are committed to providing personalized products and services to you. In order to do so, we use cookies to store information about you. A cookie is a small amount of text that is sent to your browser from a web server and stored on your computer’s hard drive. We use cookies to tell us that you have visited our site before. They are simply to help us simplify and enhance your experience on our website or mobile applications.

GENERAL:

  1. We may also contract with a third party to store or host our online data, which may include your personal information. We will only do so if we are satisfied that the third party is a reputable and reliable service provider, and we will not grant unauthorized access to your personal information.

D. Correcting Personal Information

You may request a copy of your personal information that is in our control and request corrections if you believe that personal information is inaccurate. If you wish to access your personal information you should contact us using the contact information at the bottom of this Privacy Policy and we will be pleased to discuss with you how we can limit collection, use or disclosure of your personal information.

E. Principles

To demonstrate our commitment to your privacy, we adhere to the following principles derived from the PERSONAL INFORMATION PROTECTION AND ELECTRONIC DOCUMENTS ACT (Canada):

  1. Accountability: We are responsible for personal information under our control and designate an individual or individuals who are accountable for our compliance with the following principles.

  2. Identifying Purposes: The purposes for which personal information is collected are identified by us at or before the time the information is collected. The purpose may be identified orally or in writing.

  3. Consent: Your knowledge and consent is required for the collection, use or disclosure of your personal information, except as required or permitted by applicable law.

  4. Limiting Collection: The collection of personal information is limited to that which is necessary for the purposes identified by us, or as required or permitted by applicable law. Information will be collected by fair and lawful means.

  5. Limiting Use, Disclosure, and Retention: Personal information is not used or disclosed for purposes other than those for which it was collected with your consent or as required or permitted by applicable law.

  6. Accuracy: Personal information is maintained as accurate, complete, and up-to-date as is necessary for the purposes for which it is used.

  7. Safeguards: We are committed to keeping your personal information safe in order to protect it from loss, theft, unauthorized access, disclosure, duplication, use by others and modification. Your personal information is protected by reasonable security safeguards appropriate to the sensitivity of the information. We use appropriate measures when disposing of the information.

  8. Openness: We make readily available to you specific information about our policies and practices relating to the management of personal information, such as the terms of this Privacy Policy.

  9. Individual Access: You have the right to access your personal information collected by us. Upon request, within a reasonable time, we will tell you what personal information belonging to you is stored by us, what it is being used for and who possesses access to it. You may notify us in writing at our contact address of the accuracy and completeness of the information and have it amended as appropriate.

  10. Addressing Compliance: At Morrison Pharmacy, we want to ensure our procedures support our Privacy Policy, and our actions safeguard your privacy. If you have a concern, kindly contact us in writing at the Contact Address.

F. Contact Information

Morrison Pharmacy
A5 – 4725 Dorchester Road

Niagara Falls, Ontario.
Canada, L2E 0A8

Phone: 289.296.7600
Fax: 289.296.7666
Email: morrisonpharmacy@hotmail.com